Terms and Conditions - Skip Hire Hornsey

Welcome to our skip hire service in Hornsey. By utilizing our services, you agree to comply with the following Terms and Conditions. Please read them carefully to ensure a smooth and hassle-free experience.

1. Booking Process

To book a skip, customers must:

Provide accurate information during the booking process.
Ensure that the chosen skip size meets their requirements.
Confirm the delivery and pick-up dates.

2. Payment Terms

All payments must be made as per the following terms:

Payment Methods: We accept various payment methods including credit/debit cards and bank transfers.
Payment Schedule: Payment is required upon delivery of the skip.
Late Payments: Late payments may incur additional charges.

3. Usage Guidelines

Customers agree to:

Use the skip only for the designated purpose.
Avoid placing the skip on a steep slope or unstable ground.
Not to overload the skip beyond its capacity.

Prohibited Items

The following items are strictly prohibited from being disposed of in our skips:

Hazardous waste such as chemicals and paints.
Electrical appliances containing refrigerants.
Medical waste.

4. Liability

We are not liable for:

Any damage caused to property where the skip is placed.
Injuries sustained due to improper use of the skip.
Loss of items not declared during the booking.

5. Cancellations and Refunds

Cancellation policies are as follows:

Cancellations made 48 hours before the scheduled delivery will receive a full refund.
Cancellations made within 48 hours may incur a cancellation fee.
No refunds will be provided for cancellations made after the skip has been delivered.

6. Delivery and Pick-Up

Our responsibilities include:

Delivering the skip to the specified location at the agreed time.
Picking up the skip promptly after the agreed period.
Ensuring that the skip is left in a safe and accessible area.

7. Customer Responsibilities

Customers are responsible for:

Ensuring the skip is placed in an area where it will not obstruct traffic or pedestrian pathways.
Securing any items inside the skip to prevent shifting during transit.
Complying with all local waste disposal regulations.

Access and Permissions

If the skip is to be placed on private property, customers must ensure:

They have the necessary permissions from the property owner.
The area is accessible for delivery and pick-up vehicles.

8. Insurance

We recommend that customers:

Obtain adequate insurance coverage for the duration of the skip hire.
Ensure that all items placed in the skip are appropriately insured against theft or damage.

9. Dispute Resolution

In the event of a dispute:

Customers should first contact our customer service team to resolve the issue.
If unresolved, disputes may be escalated to an independent mediator.

10. Amendments to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Customers will be notified of any significant changes.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any legal actions arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this region.

12. Privacy Policy

Your privacy is important to us. We ensure that all personal data provided during the booking process is handled in accordance with our Privacy Policy, which outlines how your information is collected, used, and protected.

13. Acceptance of Terms

By proceeding with the skip hire service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.